They must be patient and keen listeners and should be willing to understand the problem with an open mind. They need to have an analytical mind and excellent communication skills.

PC technicians need to have good problem-solving skills. Various other organizations might require candidates having specific certifications to demonstrate their proficiency in a product or a process. Some organizations hire PC technicians, right after they complete their college education and provide them with on-the-job training. PC technicians need to have the desired educational qualifications and relevant work experience to get the job. Therefore, PC technicians are required to attend various professional training programs to be in constant touch with the latest introductions in the field of computers. This training can last several weeks or months depending on the nature and size of the organization.ĭue to the rapid changes in technology and introduction of new technology, a career in computers needs constant involvement with education. PC technicians are often trained on-the-job. At times, a college degree in any field is accepted, provided the candidate has the required technical expertise. Some organizations may also hire individuals having a computer-related associate degree. Though it is not mandatory to have a degree, most employers prefer to hire individuals with some form of college education. PC technicians typically need to have a bachelor’s degree in computer science, information systems, or computer engineering. PC technicians are also involved in writing training manuals or imparting training to the end users about any new computer hardware or software. They need to diagnose the problem by asking questions and subsequently help resolve the problem. To resolve problems, they need to listen attentively to the issue, as described by the user. They are responsible for troubleshooting problems specified by computer users. PC technicians provide technical assistance on phone or through emails. PC technicians provide routine maintenance services and are responsible for keeping stock of inventory records for an organization’s computers, photocopiers, or printers. PC technicians are often involved in configuring or building new hardware, installing software, and maintaining computer networks within an organization. They diagnose and repair computer hardware or software-related problems. Education and Training: Bachelor’s degree in computer science, computer engineering, or information systems, or computer-related associate degreeĪ PC technician provides technical support, advice, and assistance to people or organizations using information technology.

Computer software technician salary